Can Social Media Help You Sell More?

Written by Michael Fleischner

Saturday, 08 August 2009 15:38

by MichaelFleischner

One of the most common questions I get is about social media. In fact, it's pretty hard to avoid. Everyone is talking about Facebook and Twitter not to mention logging on to these applications multiple times throughout the day. The real question is whether or not social media can be used to help your business. Can it really help build your brand or sell your products? My answer is 'yes' as long as you consider these guidelines.

Social media is all about building a dialog with like minded people or people who are in your target audience. Social media has impact when it is focused on the market you serve. If you are in shoes and you're trying to build a following in the area of automotive, you are setting yourself up for failure.

Create a social media plan. How are you planning to use social media? What are your goals? Who is going to help you manage the dialog? Take some time to consider all of these questions and others related to how you are going to manage your social media plan. It's important to know who can support your social media needs and how you are going to succeed online.

Share what you know. Each of us has an area or discipline that we know something about. If you have a hobby, career, or area of interest, then focus on sharing what you know with others. By focusing your efforts on what you know best, your passion comes through and keeps others engaged. This creates more value for your followers and keeps them coming back.

Consistent communication is important. Posting information one day or one week and not the next doesn't do much to build a following. Those who are most successful communicate just the right information at the right time. Striking a balance is important to your successful over the long term. Start with small, consistent communications that provide value and you'll see results.

Invite others to join the conversation. Start a dialog around a topic or discussion. One way you can start meaningful discussion is by choosing a topic and taking a stand. By creating dialog that is on topic, you invite others to be part of the conversation. The more others participate the more engaging your content. This attracts new followers and others who want o participate on a regular basis.

Succeed by not selling. One of the biggest turn offs of social media is that a lot of people, businesses included, jump in and start selling. Just like the used car salesman, some individuals focus on selling without first creating value. This is one of the most important things you can do within the realm of social media. Start by creating a dialog and providing value to your followers. Once you do, they will want to use the products you're using and try the services you recommend.

Using social media for marketing success is possible. However, to do so you will have to walk a fine line between offering value, communicating regularly, and mentioning products or services. Your best bet is to create a following first, create value, and only offer suggestions that are relevant to the dialog. Make a social media plan that can help you succeed online and follow through every day. Social media should be a significant part of your marketing plan.

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Last Updated on Sunday, 09 August 2009 23:41